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Table of Contents
1. Sophos XG Firewall: Troubleshooting steps when unable to …
https://community.sophos.com/kb/en-us/133677
Connect to the XG from the CLI. Check the the tcpdump output and logs. Check and restart services. Reset the web admin console certificate to default device certificate.
2. Sophos XG Firewall: What to do when the Web Admin is not …
https://community.sophos.com/xg-firewall/f/recommended-reads/117385/sophos-xg-firewall-what-to-do-when-the-web-admin-is-not-accessible
Reset the web admin console certificate to default device certificate. From the Advanced Shell CLI: Choose option 2. System Configuration. Then option 4. Reset Default Web Admin Certificate. Type Y to the following message: This should reset the admin certificate to its default which is ApplianceCertificate.
3. [7.201] End User Portal not accessable – Sophos Community
https://community.sophos.com/utm-firewall/f/general-discussion/20146/7-201-end-user-portal-not-accessable
And i cant´t access the Portal on the public IP from outside. Restart ist 2 weeks ago, fw upgrade 7.201.
4. User Portal not reachable anymore – Sophos Community
https://community.sophos.com/utm-firewall/f/general-discussion/81433/user-portal-not-reachable-anymore
Dynamic Dns works, cant access user portal or VPN anymore · Andrea Peccerillo. Hello everyone, i have been running sophos UTM 9 for quite a while now. I used it as a router for my … I did and did a reboot, too. Still no connection to the User …
5. Discussions – XG Firewall – Sophos Community
https://community.sophos.com/xg-firewall/f/discussions/96491/no-web-gui-internet-access-ok-ssh-access-ok-vpn-ok
XG 115. Firmware: 16.01.2. After a power failure. I do not have access to … but no access to port 4444 management or access to a user portal. … Execute, service tomcat: restart -ds nosync in the Advance Console Shell.
6. Can log in by CLI, but not GUI – Discussions – XG Firewall …
https://community.sophos.com/xg-firewall/f/discussions/75133/can-log-in-by-cli-but-not-gui
Sophos Community. Site. User. Site; Search; User · All Groups · Intercept X … More; Cancel. XG Firewall … Advisory: Support Portal Maintenance. Login is currently … Try to reset the credential from CLI using option 2 and then 1. Luk. Cancel.
7. unable to access webadmin/portal – Discussions – XG Firewall …
https://community.sophos.com/xg-firewall/f/discussions/101642/unable-to-access-webadmin-portal/369507
a have a XG that the webadmin and user portal have stopped working, either via LAN … tried rebooting, twice, it did nothing. tried the ‘service tomcat:restart -ds …
8. Sophos UTM: How to configure the end user portal
https://community.sophos.com/kb/en-us/115157
Sophos UTM end user portal provides personalized email and remote access services to authorized users. It can be accessed by browsing to the management …
9. restart webadmin from SSH – UTM Firewall – Sophos Community
https://community.sophos.com/utm-firewall/f/general-discussion/17895/restart-webadmin-from-ssh
More. UTM Firewall … Advisory: Support Portal Maintenance. … Hi Why i am able to use ssh connection (with putty and loginuser) and in the web interface ssh is …
10. Sophos XG Firewall: Local User Password Reset
https://support.sophos.com/support/s/article/KB-000039422
For rare cases, where local and guest users are blocked from signing in to the User Portal on the WAN (or clientless access VPN), even though …
11. Sophos XG Firewall: How to access the Admin Console from …
https://community.sophos.com/kb/en-us/123542
This knowledge base article describes different ways to access the Admin Console (from any zone) on the Sophos XG Firewall (SF).
12. Cannot access port 4444 Admin Portal – Discussions – XG …
https://community.sophos.com/xg-firewall/f/discussions/78023/cannot-access-port-4444-admin-portal
XG Portal Admin … access the User Portal via https://172.16.16.16 but https://172.16.16.16:4444 simply … Knowledge Base | @SophosSupport | Video tutorials … as I have a similar issue however when I run ‘services tomcat:restart -ds nosync.
